Busy, but have questions? Set an appointment above for a free phone consult with the Massage Chair Doctor!

You can also contact us using the email form below,

OR

Give us a call now 800-765-9178

Dr. Philip Loyd D.C., the Massage Chair Doctor, has more than two decades of chiropractic practice, spinal decompression specialty, & pain management therapy under his belt. He combines his vast experience and expertise to help you select the ideal massage chair, transforming your home into a haven of tailor-made relaxation. Discover daily comfort and care with Dr. Loyd's guidance!

Contact

FAQ

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Ordering

What if I want to speak to someone?

We want to speak to you too! We make it easy to contact us with any questions, concerns, or feedback.

  • Call us 1-800-765-9178
  • Set a phone consult above
  • Email us, DrPhil@MassageChairDoctor.com
  • Or click the chat button

On email we will be sure to get back to you within 48 hours. However, please note that inquiries sent on Fridays will receive a reply the following Monday, but possibly sooner.

How can I pay for my purchase?

We accept the following credit cards: Visa, MasterCard, American Express, Discover, & PayPal.

How about sales tax?

Sales Tax is added to orders delivered within Missouri otherwise mentioned in the website. The state of Missouri requires that we charge sales tax on the full amount of the order. When applicable, sales tax information will be displayed in your shopping cart along with other pricing information that pertains to your order. The current sales tax rate in Missouri is 4.225%

Can I call you to place an order?

Yes, it is welcome to call us to place your order. Local hours are 10AM to 5PM in central time. Our toll free number is 1-800-765-9178.

Do you carry massage chairs at your location?

Yes, we carry all of the massage chairs in our Featured Chairs section at our showroom and it's open to public, by appointment. We are located at 607 W Battlefield Rd. Ste C
Springfield, MO 65807

Do you have Money Back Guarantee on Massage Chairs?

Yes, for all massage chairs we offer a30-day money back guarantee. No refunds after 30 days. If buyer decided to return, buyer will be charged for ALL delivery and shipping charges (delivery, shipping charges to and from our facility). All massage chair brands offer an exchange of a new unit if deemed unrepairable or defective by our service team to the point a replacement is needed. After 30 days, all of our chair manufacturers offer warranty service.

Shipping

What is the shipping policy?

Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information.

What is Curbside Delivery?

This is our standard delivery method and is included when you purchase any massage chair from us. By curbside delivery, massage chairs will arrive unassembled in its original factory boxes. The trucking company will deliver the items to your driveway or entryway, and you will be responsible for entering it into your residence or business. Since massage chairs are heavy, you may require assistance from a friend or a family member.

What is White Glove Delivery?

By white glove delivery, massage chairs will be hand-delivered into your destination and assembled together. White glove delivery can add about 1-2 weeks to the standard lead time of delivery. Choose the shipping method as White Glove Delivery if you want the service.